When will my Purchase Arrive?

If you'd like to ask our seller how long it will take for your order to arrive BEFORE you've hit that buy now button, the easiest way to get in touch with our sellers is as follows:

  • Go to the HOME SCREEN of the Silk Purse Guild
  • There you'll see Store List on the main menu bar

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  • This will show you a detailed list of all Superstar sellers on the site
  • Find the shop you want to contact and click on their Get Support, located right there on the banner

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  • You can also send them an email directly, using the contact form on the left hand side of their store page

If you'd like to make inquiries about your order AFTER making a purchase, PLEASE remember to include your order number, as this will help our sellers to deal with your queries as quickly as possible.

Please bare in mind that all of the products listed on our website are handcrafted. Some products may be personalised or even made to order. Check the details in the store description BEFORE making a purchase, to make absolutely sure you are ok with the delivery times estimated.

Holidays can have an affect on National delivery times.

Last updated on 1st March 2021 by Sara